Privacy Policy — cvvv6 Protects Your Information

Last updated: January 2026

This privacy policy ("Policy") is issued on behalf of the cvvv6 platform ("we", "us"). When you use our website or services, you agree to the terms of this Policy. cvvv6 is committed to creating a safe, transparent, and trustworthy online entertainment environment for users in Bangladesh. Protecting your privacy is a core part of our responsibility.

Please read this Policy carefully, as it explains your legal rights and obligations. If you disagree with any part of it, we ask that you do not use our services.

1 What Information We Collect

1.1 Information You Provide Directly

When you create an account or use services on cvvv6, we may collect the following information:

Identity information: Your full name, date of birth, and national ID or passport number (for age verification).
Contact information: Email address and mobile number.
Financial information: Details of the payment method you use (such as bKash, Nagad, Rocket, Upay, or bank account information) — to process transactions.
Account information: Username, password (stored in encrypted form), and account preferences.
Communication content: The content of conversations when you contact our support team via live chat or email.

1.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

Device information: IP address, browser type and version, operating system, and device identifiers.
Usage information: Which pages you visited, how long you stayed, which games you played, and when you played them.
Transaction history: Records of deposits, withdrawals, and bets.
Cookies and tracking data: Session cookies and local storage data used to improve functionality.

2 Purpose of Data Collection

cvvv6 uses your information only for the following legitimate purposes:

Service delivery and maintenance: To manage your account, process transactions, and personalise your experience.
Identity and age verification: To verify age and ensure the platform is only accessible to those aged 21 and over.
Financial security: To prevent fraud, counter money laundering, and detect suspicious activity.
Responsible gaming: To monitor usage patterns in order to identify gambling-related issues and provide support when needed.
Customer support: To resolve your questions and complaints quickly and effectively.
Technical improvement: To improve the performance, security, and user experience of our platform.
Legal compliance: To comply with applicable laws and regulations and to respond to lawful requests from authorities.
Communications: To send important account notifications, policy changes, and service-related updates.

We never use your information beyond the purposes stated above, and we do not retain it unnecessarily.

3 Disclosure and Sharing with Third Parties

cvvv6 does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

We engage trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank transfer gateways), identity verification, and technical infrastructure services. These partners receive only the information necessary to carry out their specific tasks and are contractually bound to uphold our privacy standards.

3.2 Legal Obligations

We may be required to disclose information in response to a court order, a lawful request from a government regulatory authority, or a legal process. Any such disclosure will remain within the limits of applicable law.

3.3 Fraud Prevention

If suspected fraud, money laundering, or other illegal activity is identified, information may be shared with the relevant authorities or industry-specific anti-fraud networks.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user data may be transferred. We will notify you in advance in such circumstances.

4 Data Security Measures

cvvv6 has put in place industry-standard technical and organisational measures to ensure the security of your information:

SSL encryption: All data transmissions on our platform are encrypted using SSL/TLS technology, which prevents data theft or tampering.
Password hashing: Your password is never stored in plain text; instead, a strong hashing algorithm is used.
Access controls: Your personal information can only be viewed by authorised staff, and access is granted only to the data each person needs to perform their duties.
Regular security audits: Our systems undergo regular security reviews and vulnerability assessments.
Two-factor authentication (2FA): You have the option to add an extra layer of security to your account.
Data minimisation: We collect only the information that is strictly necessary to provide our services.

However, it is not possible to guarantee 100% security on the internet. You also bear partial responsibility for your account's security — choose a strong password and do not share it with anyone.

5 Cookie Policy

cvvv6 uses cookies to improve your experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

Essential cookies: Required to maintain login sessions and for basic security functions. These cannot be disabled.
Functionality cookies: Remember your language preferences, game settings, and other personalisation information.
Analytics cookies: Collect anonymous usage data to help us understand which parts of the platform are used most.

5.2 Cookie Controls

You can choose to accept or reject cookies through your browser settings. However, disabling essential cookies may cause some parts of our service to not function properly.

6 Data Retention Period

We retain your information only for as long as it is needed:

Active accounts: For as long as your account remains active and for the period necessary to provide our services.
Closed accounts: After an account is closed, transaction records may be retained for a set period (generally 5 years) to meet legal obligations.
Legal disputes: Where a legal dispute is ongoing, the relevant data will be retained until it is resolved.
Marketing consent: If you withdraw consent for promotional communications, the relevant data will be deleted from that date (beyond any legally required portion).

Once the retention period ends, data is securely deleted or anonymised.

7 Your Rights

As a cvvv6 user, you have the following rights:

7.1 Right to Access

You may request to see what information we hold about you. We will provide a copy of the data within a reasonable time.

7.2 Right to Rectification

If any of your information is inaccurate or incomplete, you may request a correction. We will make the correction as quickly as possible.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some data may need to be retained due to legal obligations.

7.4 Right to Restrict Processing

You may request that we limit the processing of your data for specific purposes, such as stopping its use for marketing.

7.5 Right to Lodge a Complaint

If you believe your information is being used improperly, please contact us directly. We will address your concern with the highest priority.

To exercise these rights, contact our support team via live chat or by emailing [email protected].

8 Protection of Minors' Data

cvvv6 is intended for users aged 21 and over only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has attempted to use our platform, we will immediately suspend that account and delete the associated data.

If a parent or legal guardian believes their minor child has used our platform, please contact us immediately at [email protected].

9 Third-Party Websites and Links

Our platform may occasionally reference third-party websites. These websites have their own privacy policies, and we are not responsible for how they collect or use information. We recommend reading the privacy policy of any external site before clicking its link.

10 International Data Transfers

To serve users based in Bangladesh, cvvv6 may store data on servers located in various countries. For any international data transfer, we ensure that appropriate security measures are in place and that data protection standards are maintained.

All such transfers are consistent with this Privacy Policy and are carried out under the applicable legal framework.

11 Policy Changes

We may update this Privacy Policy from time to time. For any significant changes, we will:

Update the date on this page.
Send a notification to your registered email address.
Give you the opportunity to accept the new policy the first time you log in.

Continued use of the platform after a change will be taken as your acceptance of the updated policy. If you do not agree with a policy change, you have the option to close your account.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our dedicated privacy team will treat your matter with appropriate care.

You can contact us in the following ways:

Live chat: Available 24/7 on our website — in Bengali and English.
Email: [email protected]

We will endeavour to respond to your request as quickly as possible. Thank you for your cooperation.

cvvv6's Privacy Policy